Privacy Policy
1. Data Controller The general partnership operating under the name "A. MADARIOTAKIS - V. PRAMATEFTAKIS G.P." and the trade name "17025LAB.GR" (hereinafter "the Company"), located at 10 Konstantinoupoleos St., Chania, 73136, Greece (VAT: 802466910, GEMI: 176894558000), acts as the Data Controller for the websitehttps://17025lab.gr.
2. Data Collection and Purpose of Processing The Company collects only the personal data strictly necessary for its operations:
- Contact Form: Name, email, subject, and message are collected to appropriately respond to inquiries.
- Quotation Form: Contact details (name, email, address, phone, company name, postal code, country) and technical equipment specifications are collected solely for the preparation of calibration estimates and service execution.
- Newsletter: Name and email are collected, subject to explicit consent, for distributing industry and corporate updates.
3. Data Storage, Retention, and Third-Party Processors Data is never sold or transferred to third parties for commercial use. Management procedures are as follows:
- Contact form data is temporarily stored in the website's database (for backup purposes) and securely forwarded to the Company's email provider (Google/Gmail). Database backups are periodically deleted.
- Newsletter data is processed via the Brevo platform and securely logged into the Company’s ERP system until the user formally requests deletion.
- Quotation form data is permanently retained in the Company's ERP system (order history) to comply with legal, accounting, and tax obligations.
4. Cookies and Tracking (Google Analytics) The website utilizes Google Analytics for statistical traffic analysis. This tracking technology is activated only if the user grants explicit consent via the website's Cookie Banner.
5. User Rights Users retain the right to access, rectify, erase ("right to be forgotten"), or restrict the processing of their personal data. Requests regarding data rights must be submitted in writing to: 17025labgr@gmail.com.
